{"id":772,"date":"2022-01-12T20:04:59","date_gmt":"2022-01-12T20:04:59","guid":{"rendered":"https:\/\/templates.sebdelaweb.com\/massiv\/?page_id=220"},"modified":"2022-01-12T20:04:59","modified_gmt":"2022-01-12T20:04:59","slug":"returns","status":"publish","type":"page","link":"https:\/\/templates.channmas.biz\/coolcatches\/returns\/","title":{"rendered":"COOL CATCHES: Returns"},"content":{"rendered":"\t<section class=\"section\" id=\"section_368809252\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-463308925\">\n\n\n\t<div id=\"col-1295636542\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-270133744\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-270133744 {\n  padding-top: 50px;\n}\n@media (min-width:550px) {\n  #gap-270133744 {\n    padding-top: 40px;\n  }\n}\n@media (min-width:850px) {\n  #gap-270133744 {\n    padding-top: 60px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-2773424387\" class=\"text\">\n\t\t\n\n<h1>Returns<\/h1>\n\t\t\n<style>\n#text-2773424387 {\n  font-size: 2.25rem;\n}\n@media (min-width:550px) {\n  #text-2773424387 {\n    font-size: 3rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_368809252 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 20vh;\n}\n@media (min-width:550px) {\n  #section_368809252 {\n    min-height: 30vh;\n  }\n}\n@media (min-width:850px) {\n  #section_368809252 {\n    min-height: 35vh;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_703926092\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-equal\"  id=\"row-1067315100\">\n\n\n\t<div id=\"col-248477450\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-radius:30px;border-width:1px 1px 1px 1px;\">\n\t<\/div>\n\t\t\t\n\n<div class=\"row row-large\"  id=\"row-460223325\">\n\n\n\t<div id=\"col-1368593293\" class=\"col medium-12 small-12 large-4 medium-col-first\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"ux-menu stack stack-col justify-start ux-menu--divider-solid\">\n\t\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/templates.channmas.biz\/coolcatches\/shippings\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" ><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tShippings\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/templates.channmas.biz\/coolcatches\/payments\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" ><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPayments\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/templates.channmas.biz\/coolcatches\/returns\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" ><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tReturns\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/templates.channmas.biz\/coolcatches\/terms\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" ><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tTerms\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"https:\/\/templates.channmas.biz\/coolcatches\/privacy-policy\/\" >\n\t\t\t<i class=\"ux-menu-link__icon text-center icon-angle-right\" ><\/i>\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPrivacy\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1368593293 > .col-inner {\n  padding: 0px 0 0px 0px;\n}\n@media (min-width:550px) {\n  #col-1368593293 > .col-inner {\n    padding: 0px 10% 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-2130385816\" class=\"col medium-12 small-12 large-8 medium-col-first\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p>At Cool Catches, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer the following return policy:<\/p>\n<h3><strong>Eligible Products<\/strong><\/h3>\n<p>Our return policy applies to all products sold by Cool Catches, except for the following:<\/p>\n<ul>\n<li>Products that have been used or damaged by the customer<\/li>\n<li>Products that are not in the same condition in which they were received<\/li>\n<\/ul>\n<h3><strong>Timeframe for Returns<\/strong><\/h3>\n<p>Returns must be made within 30 days days of the original purchase date. We do not accept returns outside of this time frame.<\/p>\n<p>Process for Returning a Product<\/p>\n<p>To return a product, please contact us at <a href=\"tel:+19786360486\">+19786360486<\/a> and include the following information:<\/p>\n<ul>\n<li>Your name and contact information<\/li>\n<li>The order number or other proof of purchase<\/li>\n<li>The reason for returning the product<\/li>\n<\/ul>\n<h3><strong>Return Shipping<\/strong><\/h3>\n<p>The customer is responsible for the cost of return shipping. We recommend using a traceable shipping method to ensure the return package is received by us.<\/p>\n<h3><strong>Refund Process<\/strong><\/h3>\n<p>Once we receive your return package and determine that it meets our return criteria, we will process the refund as soon as possible, but no later than [number of days] days from the date the return is received.<\/p>\n<h3><strong>Refund Method<\/strong><\/h3>\n<p>We will issue refunds to the original payment method used for the purchase. If that is not possible, we will issue a store credit or find another solution that is agreeable to both parties.<\/p>\n<h3><strong>Changes to the Return Policy<\/strong><\/h3>\n<p>We may update this return policy from time to time, and we will notify customers of any material changes by posting the new policy on our website.<\/p>\n<h3><strong>Contact Us<\/strong><\/h3>\n<p>If you have any questions about this return policy, please contact us at <a href=\"mailto:customercare@coolcatches.com\">customercare@coolcatches.com<\/a>.<\/p>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:40px;margin-bottom:40px;max-width:100%;height:1px;\"><\/div>\n\n\t<div id=\"stack-3521490453\" class=\"stack stack-row justify-between items-center sm:stack-col sm:items-stretch\">\n\t\t\n\n<a href=\"\/massiv\/shop\" class=\"button primary reveal-icon\"  style=\"padding:12px 40px 14px 40px;\">\n    <span>Go to shop<\/span>\n  <i class=\"icon-angle-right\" aria-hidden=\"true\" ><\/i><\/a>\n\n\n<a href=\"\/massiv\/contact\" class=\"button secondary reveal-icon\"  style=\"padding:12px 40px 14px 40px;\">\n    <span>Contact us<\/span>\n  <i class=\"icon-angle-right\" aria-hidden=\"true\" ><\/i><\/a>\n\n\n\n\t\t\n<style>\n#stack-3521490453 > * {\n  --stack-gap: 1rem;\n}\n@media (min-width:550px) {\n  #stack-3521490453 > * {\n    --stack-gap: 0.25rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1067315100 > .col > .col-inner {\n  padding: 30px 30px 30px 40px;\n  background-color: rgb(255,255,255);\n}\n@media (min-width:550px) {\n  #row-1067315100 > .col > .col-inner {\n    padding: 70px 70px 50px 70px;\n  }\n}\n@media (min-width:850px) {\n  #row-1067315100 > .col > .col-inner {\n    padding: 80px 90px 80px 90px;\n  }\n}\n<\/style>\n<\/div>\n\t<div id=\"gap-2089757878\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2089757878 {\n  padding-top: 50px;\n}\n@media (min-width:550px) {\n  #gap-2089757878 {\n    padding-top: 70px;\n  }\n}\n@media (min-width:850px) {\n  #gap-2089757878 {\n    padding-top: 100px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_703926092 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-772","page","type-page","status-publish","hentry"],"_is_page_on_front":false,"_is_page_for_posts":false,"_supablox_edit_link":"https:\/\/templates.channmas.biz\/coolcatches\/wp-admin\/index.php?page=supablox&postType=page&postId=772","_supablox_post_lock":null,"_links":{"self":[{"href":"https:\/\/templates.channmas.biz\/coolcatches\/wp-json\/wp\/v2\/pages\/772"}],"collection":[{"href":"https:\/\/templates.channmas.biz\/coolcatches\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/templates.channmas.biz\/coolcatches\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/templates.channmas.biz\/coolcatches\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/templates.channmas.biz\/coolcatches\/wp-json\/wp\/v2\/comments?post=772"}],"version-history":[{"count":0,"href":"https:\/\/templates.channmas.biz\/coolcatches\/wp-json\/wp\/v2\/pages\/772\/revisions"}],"wp:attachment":[{"href":"https:\/\/templates.channmas.biz\/coolcatches\/wp-json\/wp\/v2\/media?parent=772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}