Shippings

At Cool Catches, we understand that receiving your purchased products in a timely manner is important to you, we will do our best to ensure that your order is shipped as quickly as possible.

Shipping Methods

We offer several shipping options for our customers to choose from, including standard shipping, expedited shipping, and international shipping. The available shipping options and estimated delivery times will be displayed during the checkout process.

Shipping Charges

The cost of shipping will depend on the method selected, the weight of the package, and the destination. Shipping charges will be calculated and displayed at the time of checkout.

Order Processing

Orders are processed and shipped within 24 Hours of purchase, it may take 7-10 working days for the product to reach you based on the shipping option chosen by you.

International Shipping

We ship worldwide, the customer should be aware that some countries might have additional import taxes or custom clearance fees, for those cases it is advisable to check with local authorities about any additional fees that may apply before making a purchase.

Tracking

We will send tracking information as soon as the order ships, so you can track your package and know when to expect delivery.

Damaged or Lost Packages

If a package is damaged or lost in transit, we will either refund your purchase or send a replacement, depending on the situation and the customer’s preference.

Contact Us

If you have any questions about our shipping policy, please contact us at customercare@coolcatches.com.