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Returns
At BlackFriday we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer the following return policy:
Eligible Products
Our return policy applies to all products sold by BlackFriday, except for the following:
- Products that have been used or damaged by the customer
- Products that are not in the same condition in which they were received
Timeframe for Returns
Returns must be made within 30 days days of the original purchase date. We do not accept returns outside of this time frame.
Process for Returning a Product
To return a product, please contact us at +19786360486 and include the following information:
- Your name and contact information
- The order number or other proof of purchase
- The reason for returning the product
Return Shipping
The customer is responsible for the cost of return shipping. We recommend using a traceable shipping method to ensure the return package is received by us.
Refund Process
Once we receive your return package and determine that it meets our return criteria, we will process the refund as soon as possible, but no later than [number of days] days from the date the return is received.
Refund Method
We will issue refunds to the original payment method used for the purchase. If that is not possible, we will issue a store credit or find another solution that is agreeable to both parties.
Changes to the Return Policy
We may update this return policy from time to time, and we will notify customers of any material changes by posting the new policy on our website.
Contact Us
If you have any questions about this return policy, please contact us at customercare@BlackFriday.com.